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Customer Service

Customer Service Resources and Process:

We are proud of the quality of our playground equipment and nature play early childhood products and are equally are committed to exceptional service

Warranty Registration:

To register your new playground for warranty purposes, please complete this Warranty Registration Form as soon as possible!

Steps for Service:

  • Step 1: Complete the Customer Service Form for parts on an existing playground that need to be replaced or repaired.
  • Step 2: Upload Photos pertaining to the repair after filling out the form above.
  • Step 3: Play Mart's Customer Service Department will assist you in processing Warranty claims.

Missing Parts from a recent shipment: complete this form