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Customer Service

We are proud of the quality of our products and are equally are committed to exceptional service.

  • Repairs
    Step 1 - Customer Service Form: If you have a part on an existing Play Mart playground that needs to be replaced or repaired, please complete this form.
    Step 2 - Photo Upload: After filling out the form above, please go to this form to upload photos pertaining to the repair.
  • Missing Parts: If you have a missing part from a recent shipment, please complete this form.
  • Shipping Damage: For shipping damage, please complete this form.

A customer service representative will contact you back shortly. For all other inquiries or to let us know your comments or suggestions, please contact:

contact symbol Contact: Customer Service Department
mail symbol Address: 170 Allens Way
Somerset, KY 42501
phone symbol Toll Free Phone: (800) 437-5297 (43-PLAYS), ext. 123
phone symbol Phone: (606) 679-2572, ext. 123
fax symbol Fax: (413) 643-2552
email symbol Email: customerservice@playmart.com

We love hearing success stories, comments, or suggestions! Feel free to contact us.


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